Social networking sites and companies gather large amounts of information and personal data from users. It is imperative that the information is handled safely and with respect to privacy. One who uses Facebook might be opening him/herself up to the outside world, but the extent to which they are exposed should be variable and any use of personal data should be requested first.
There are issues to consider:
-Does the company who runs the social networking site have internal security? Does its employees have secure passwords, are they trained to log off when they go home from work? A hacker breaking into MySpace's databanks would have a huge amount of personal information.
-Does the site give users the option to control who sees private information, can the user reasonably trust the site to hold their private information without giving it away without consent?
-How do marketers use the personal information of people on the app? Even if basic measures are used to stop marketing, what is stopping a company from setting up an account and attracting friends to gain advertising information? Is this honest, competitive advertising or is it something unconscionable?
-There is also the issue of paedophiles and criminals who might stalk and track down people on these sites. Are there parental controls on the site, is there advice available for young kids who may use the site, or adults who may try and organize a blind date from the site?
When these companies hold so much private data, we must ask how safe it is and how it is managed.
Here is one interesting article you might like to read, scroll down to the Technological Ethics part.
Pranee, C. (2010). MARKETING ETHICAL IMPLICATION & SOCIAL RESPONSIBILITY. International Journal of Organizational Innovation, 2(3), PP. 6-22.
Sunday, April 11, 2010
Subscribe to:
Post Comments (Atom)

Grish
ReplyDeleteI completely agree with your idea.
But the further question is that how do we check the social media staffs and all the system have broken the law. If we always talk about the question, but did not solve the problem. Do you think that it seems like It a very unfortunate thing?
Candace
Grish
ReplyDeleteI completely agree with your idea and also worry about the social media will bring some social problems in the future. But the further question is how do we control or check all the information on the social media channels? If we always talk about but do not have action, is it a little pity?
Shebley say…
ReplyDeleteAs a smart social networking consumer, we must be able to identify the policy stipulated within the social networking sites. We should only involve with the site if we are sure that it is safe for us. Online users should be aware that their information is accessible to all users and may be publicly available. However, marketers must be able to adapt to the environment in building and maintaining trust among its users by securing their users’ personal information and particulars in order to operate ethically.
Companies may not give specifics away about how they use your info in their terms of use, a lot of it is very general language. Most people would not read a ten page 'terms of use' before signing up.
ReplyDeleteGrish
Hi,Shebley
ReplyDeleteI want to point out one important idea. how could "we" can definitely the policy to be a perfect social networking user?
check out the daily news or any social problems accused form Facebook or some.
I mean human is so weaken and lazy.As the social networking designers who create the system and just say: "ok, my job just support the skills and create some fun. If you want to enjoy the social netwoking, please control yourself and check every detail information. I have no any responsibility! "what a not responsible argument !
Candace
Shebley say…
ReplyDeleteIf they chose not to read the “terms and conditions” before signing up, then they should take the responsibility for any possible circumstances both positive as well as negative. I would say that the “terms and conditions” were written in legal terminologies (jargon) and not in general language as u mentioned. It is legalized at the point when it is written and published. As a consumer, if the website does not comply with the “terms and conditions” and intrude our personal life, then we have the right to lodge a report to the authority and may take legal action on them. However, if we do not understand the “terms and conditions”, then we should seek the advice from the experts.
We are adults and we should take the responsibility of our own actions and must not finger pointing to anyone.
Shebley say...
ReplyDeleteCandace, appreciate if could you please provide some 'proven' eveident that support your statement on "the social problem casued by Facebook and other social networking channels". As a professional, we should be responsible for any spoken language and actions and should support our argument with evidents..facts and figures or we will put someone and/or organization into problem.
Shebley I disagree, in my opinion companies have a responsibility to take reasonable care with people's information and to make reasonable effort to make people aware of conditions. How many people will call an expert every time they open an email account?
ReplyDeleteThere definitely are situations where sites like Facebook and MySpace have resulted in people getting stalked or losing personal information. It has happened, evidence can be found on it easily.
Grish
Hi,Grish
ReplyDeleteI find the news of social networking security.
In Gaza, a spokesman for the Hamas-run interior ministry who worry about lots people use facebook that possible cause security problems. this is because they talk about personal things, it will expose their information and Israel knows everything about them. moreover, it will expand intelligence and national security crisis.
It is an extension comment, when we discuss if the system of social networking are safe for users, users also disclosure of certain confidential information or documents.
Reference Donnison, J.(5 April 2010).Israel 'using Facebook to recruit Gaza collaborators'. BBC news. Available from
http://news.bbc.co.uk/2/hi/middle_east/8585775.stm
Candace
Shebley say…
ReplyDeleteGrish..Companies has taken the responsibility by engaging with the legal advisor in coming out with the terms and conditions and it cost them a lot. Not only in social networking channels or social media, everything that we buy/use/consume has the “terms and conditions” statement stated on the packaging..i.e. mobile phones, watches, cameras etc..but does everyone of us read it? No..i don’t think so as what u said people are not aware of the conditions. It’s all up to them whether they want to understand the terms and conditions by their own self or seek advice from the expert as they have the choices within their grasp.
Yes I do agree that some people getting stalked or losing personal information and evidence is everywhere but what is the main reason of it? It is due to their negligence in not complying with the terms and conditions? Or did they accidently revealed their information to “strangers”? Have they kept their ID name and password safely?..it’s all about 1001 assumptions. As I said finger pointing should not happen at all but we should hold hands together between audience and marketers In finding solutions.
Shebley say…
ReplyDeleteCandace..I have only one question..from your readings, how does information from the Hamas Interior MINISTRY leak out? It must be the work from those people behind the close door or else no one will be able to get that information and Israel will never findout anything.
One more thing, you did mentioned that “users also disclose certain confidential information or documents”. It can happen anywhere outside the social media channels. It can just be on a small piece of paper, sms text, email blast, posters, flyers, letters etc.. There’s a lot of possibilities right? If anyone intend to do bad things, trust me when I say they will find a way to make it happen by hook or by crook. Think outside the box by engaging with critical thinking